Privacy Policy for gacinionova.com

Your privacy is important to us. This policy explains how gacinionova.com collects, uses, and protects your information in accordance with Australian law.

Information we collect

We collect certain types of information to provide and improve our services.

• Personal details you provide, such as your name, email, and phone number when contacting us or booking consultations.
• Details about your use of our website, including pages visited and features used, via cookies and analytics tools.
• Communication records, such as emails or messages exchanged with our team.
• Any additional information you choose to share with us during your interactions.

How your information is used

Your information is used solely to deliver, improve, and personalise our services.

• To respond to your enquiries and provide requested services.
• To personalise your experience based on your needs.
• To analyse site usage and improve functionality and content.
• To fulfil legal and regulatory obligations as required by Australian law.

Legal basis for processing

We process your information only where permitted by law.

Processing is based on your consent, performance of a contract, compliance with legal obligations, or legitimate interest in providing quality services.

Sharing information

We do not sell your data. Circumstances where we share it are limited and clearly defined.

• With service providers who assist in delivering our services, under strict confidentiality agreements.
• If required by law or to protect our legal rights and interests.
• In the event of a business transition, such as a merger or acquisition, with appropriate safeguards.

Data security

We use reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or loss. However, no online service can guarantee absolute security. We encourage responsible data practices.

Your rights

You have rights relating to your personal information.

• Request access to your data and receive a copy of it.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal obligations.
• Object to or restrict certain types of data processing as allowed by law.

Cookies and tracking

We use cookies to support site functionality and improve your experience. You can manage your cookie preferences at any time.

Read our cookie policy Read our cookie policy

Contact us

If you have questions about this policy or want to exercise your rights, contact our privacy officer.

Policy changes

This policy may be updated as necessary. We will notify you of significant changes and update the effective date below.